I use a similar question: “What do you like best about working here?” I then follow up that conversation with a second question: “We all know every place has something they could improve on. If you could change one thing about working here, what would it be?”
I’ve gotten some very interesting answers to that second question. And because it’s not phrased as a complete negative - “what would you change” vs. the more common “what do you dislike” - it doesn’t put people on the defensive.
I use a similar question: “What do you like best about working here?” I then follow up that conversation with a second question: “We all know every place has something they could improve on. If you could change one thing about working here, what would it be?”
I’ve gotten some very interesting answers to that second question. And because it’s not phrased as a complete negative - “what would you change” vs. the more common “what do you dislike” - it doesn’t put people on the defensive.